Your privacy is very important to us. By providing personal information such as your name and e-mail address via the forms on this website, you agree to us contacting you with regard to the information provided.
Some forms on our website also include a check box asking you for permission to add you to our mailing list. This is an opt-in mailing list and your personal information will be used solely by us (and all such emails include a link for opt-out).
The Supplier is committed to respecting your privacy and we recognise your need to know that your personal information is being lawfully processed and held in accordance with The "General Data Protection Regulation" (GDPR). The Supplier is a registered data controller under number ZA169875.
This Privacy Statement has been created in compliance with the GDPR principles and is designed to help Expert Members and User(s) understand how the Supplier may use and safeguard the personal information they provide via any of the Site.
The Site may contain links to other sites. The Supplier is not responsible for the privacy practices of such other sites. This Privacy Statement applies solely to information collected by the Supplier via the Site. This Privacy Statement also applies to any information Expert Members may provide directly to members of the Supplier team. That information may include any personal contact information and other information the Supplier may need in order to assist Expert Members and User (s).
User(s) may be asked to provide the Supplier with personal details so that the Supplier can provide Users with information and services requested or send Users information about services and Expert Members. In some instances, the Supplier may need to pass on contact details to a third party; this will only be for the purpose of connecting Users and Expert Members.
The Supplier may terminate without notice, any Expert Member’s access to the Site if inappropriate conduct of any type is discovered to have taken place. The Supplier reserves the right to edit and remove any Profile and content from the Site and retract approval for suitability of any Expert Member to appear on the Site.
How We Use Your Personal Data
We use the data you provide via this website to:
communicate with you, for example: we use contact details such as email address or phone number when responding to enquiries made via online forms
onitor website trends, for example: we use Google Analytics to help us aggregate traffic so we can monitor how the website is being used
Our "Lawful Reasons" For Processing Your Personal Data
The "General Data Protection Regulation" (GDPR) is the primary piece of legislation defining your rights over our processing of your personal information. The GDPR requires us to declare which of six "lawful reasons" we are relying on when we are processing your personal data: we operate on the basis of "consent" when sending newsletters (you won't get sent a newsletter unless you have explicitly opted in to receive one).... and we operate on the basis of "legitimate interest" when communicating with you in other ways (e.g. when responding to your enquiry).
How Long We Keep Personal Data
Personal data may will only be stored for as long as necessary to fulfil the purpose we collected it for. At the end of the retention period your data will be deleted or anonymised.
Questions or Complaints
In the first instance we hope you will contact us directly with any questions or complaints (contact details are email@example.com). However, legal rights regarding privacy are the remit of the Information Commissioners Office (ICO) and you will find more information about how to complain here: https://ico.org.uk/concerns/
You have the right:
to ask us not to use your personal data for direct marketing. To do so, visit your Email preferences and Personalisation settings within your account. See further information on how to do this above.
to ask us not to process your personal data where it is processed on the basis of legitimate interests, if there are no compelling reasons for that processing;
to request from us access to personal information held about you;
to ask for the information we hold about you to be rectified if it is inaccurate or incomplete;
to ask that we stop any consent-based processing of your personal data after you withdraw that consent;
to ask, in certain circumstances, to delete the personal data we hold about you;
to ask, in certain circumstances, for the processing of that information to be restricted; and
to ask, in certain circumstances, for data portability.
We use google analytics to provide us with anonymous data on how visitors use our site.